Refund Eligibility:

To qualify for a refund, the item(s) must be returned within 7 days of purchase, unused, and in their original packaging with all accessories included.

Return Authorization:

Prior to returning the item(s), please contact our customer support team to obtain a return authorization number. Returns without a valid return authorization may not be accepted.

Return Shipping Responsibility:

The customer is responsible for the cost of return shipping, unless the return is due to a defect or error on our part. We recommend using a traceable shipping method.

Refund Process:

Once the returned item(s) are received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be issued to the original payment method used for the purchase.

Partial Refunds:

In some cases, a partial refund may be granted for items that are returned with missing parts, damaged packaging, or signs of use. The amount of the partial refund will be determined based on the condition of the returned item(s).

Non-Refundable Items:

Certain items are non-refundable, such as personalized/customized items, perishable goods, and final sale items. Please check the product description or contact our customer support team for specific details.

Refund Exceptions:

We reserve the right to refuse refunds for items that have been used, damaged, or altered by the customer. Additionally, any items returned after the specified timeframe may not be eligible for a refund.

Refund Disputes:

If you have any concerns or disputes regarding your refund, please reach out to our customer support team. We will investigate the matter and work towards a resolution in a fair and timely manner.